Recent Why SERVPRO Posts

Sign up for Our March CE Course!

2/10/2020 (Permalink)

Join us on Wednesday, March 18, 2020 as we will host a series of two Continuing Education (C.E.) Classes for insurance professionals and property managers at Comstock Inn and Conference Center in Owosso. 

This is a free class and lunch is included! Please RSVP to Meghan at

We will offer the following classes:

Restorative Drying for Water Damage

8:00 a.m. – 12:00 p.m. (4 Credit Hours)

In this course, you will gain a better understanding of how water damage impacts the insurance industry, including a review of statistics documenting the frequency, severity, and the most common causes of water damage losses. Learning this information will help reinforce the need for a quick, efficient response.

Red Flags of Fraud

1:00 p.m. – 4:00 p.m. (3 Credit Hours)

This concept is the basis of most liability insurance.  This program will present the basics of legal liability by building a foundation of various legal theories.  The theory and elements of negligence are presented.  Various types of law are discussed. Included is a discussion on damages resultant from legal liability. 

For more information, please call SERVPRO of Midland/Gladwin Counties at 989-835-5015

February CE Class for Insurance Pros!

1/6/2020 (Permalink)

On Thursday, February 6, 2020 SERVPRO® of Saginaw, Bay City and Midland/Gladwin Counties will host a series of two Continuing Education (C.E.) Classes for insurance professionals and property managers at our Saginaw facility.

SERVPRO of Saginaw Conference Room is located at 470 N. Adams St. Saginaw, MI 48604.

No cost for the class and lunch is provided. Please RSVP to Meghan at

We will offer the following classes:

Understanding The Restoration Industry: Property Fire

8:00 a.m. – 12:00 p.m. (4 Credit Hours)

This course has been designed to teach and explain the special procedures used by professionals in mitigating and restoring fire damage claims for the insured. The purpose of the course is to provide attendees with a better understanding of the work performed by the mitigation vendor at fire damage work sites.

Concepts of Legal Liability

1:00 p.m. – 4:00 p.m. (3 Credit Hours)

This concept is the basis of most liability insurance.  This program will present the basics of legal liability by building a foundation of various legal theories.  The theory and elements of negligence are presented.  Various types of law are discussed. Included is a discussion on damages resultant from legal liability. 

How to Maintain your Sump Pump

12/26/2019 (Permalink)

If your home has a wet basement, you’re not alone. The American Society of Home Inspectors estimates that more than 60 percent of homes have issues with water in the basement. A sump pump can be an effective option for preventing water damage. Installed in a pit in the basement, these units’ sense when the water from rain or snow melt is rising in the pit and approaching the floor level. The incoming water is then pumped outside before it can damage the home or its furnishings. Sump pumps are relatively low-maintenance devices, but you can help keep your unit operational by inspecting it regularly. Steps in a regular maintenance program can include:

  • Checking the discharge line to make sure it is not stopped up or frozen. If necessary, unclog the air vent hole in the line.
  • Checking the inlet screen to ensure that it’s not clogged with residue and debris. Do this three or four times per year.
  • Making sure the float component is unobstructed and can move smoothly.
  • Scanning the pit and removing any visible debris, mud, or stones.
  • Testing the pump by slowly pouring a bucket of water into the pit. The float should rise with the water level, triggering the unit to start pumping. If pumping doesn’t begin, check to see that the unit is plugged in. Your float switch or check valve might also be at fault.
  • Going outside to see that water is discharging and flowing where it’s supposed to go – well away from your home.

Once a year, disconnect the pump from the power source and remove the unit. Flush it thoroughly with water to remove impurities and debris. While you have the pump out, also clean debris from the sump pit.  Reinstall the pump and reconnect the power source.  Test the unit by pouring a bucket of water into the pit and making sure the pump starts. If your unit has backup battery power, replace the battery every two to three years, or as directed by the manufacturer. Always refer to your pump’s instruction manual for specific information about maintenance and operation. More information about sump pumps is available from the Sump and Sewage Pump Manufacturers Association.

If your sump pump does fail, call (989) 835-5015 and a crew from SERVPRO of Midland/Gladwin Counties. We will come out and dry your basement and all other areas that are wet.

Turkey Fryer Safety Tips

11/26/2019 (Permalink)

Thanksgiving is one of the best days of the year because you are surrounded by family, friends and great food! The turkey is the focal point of most Thanksgiving feasts and it is centered around other tasty dishes. Not only do you not want your turkey to be dry, you don’t want it to be the reason for a fire either.

Turkey fryers are starting to become a yearly tradition when it comes to cooking on Thanksgiving Day. More and more people are turning to frying turkeys to save space in their oven and it is much quicker than roasting. Turkey fryers has made cooking a turkey very easy but can be very dangerous if not used properly.

Safety Tips for Turkey Fryers:

  • Make sure the turkey is thawed and dry before cooking
  • Do not operate a fryer outdoors if it is raining or snowing
  • Place the fryer on a level surface
  • Follow the manufacturer’s instructions to avoid overfilling
  • Always leave 2 feet between the tank and the burner if using a propane-powered fryer
  • Wear heat-proof gloves and safety goggles
  • Have a fire extinguisher on hand
  • Keep outdoor fryers off decks, out of garages and a safe distance from trees
  • Use a smaller turkey, only weighing between 8 to 10 pounds
  • Do not leave fryers unattended
  • Do not wear clothes with long sleeves
  • Keep children and pets away from fryers

SERVPRO of Midland/Gladwin Counties hopes that everyone has a great and safe Thanksgiving! If you happen to need us, do not hesitate to call at 989-835-5015.

Get your Carpets Cleaned Before the Holidays

11/21/2019 (Permalink)

Are you expecting company over for holidays and are worried about your carpets? Don’t worry! Call SERVPRO of Midland/Gladwin Counties to clean your carpets. We will have your carpets cleaned and fresh before your company arrives.

Our Franchise Professionals will listen to your needs and use their experience to recommend the right care and cleaning solution for you and your budget.

SERVPRO of Midland/Gladwin Counties Franchise Professionals are trained and in the IICRC carpet cleaning techniques to help restore carpets by removing entrapped soils.

We use state of the art professional equipment to remove soils from deep within your carpet’s pile and backings.

Here are our carpet cleaning options:

Bonnet Cleaning:

  • Carpet is lightly sprayed with cleaning solution.
  • A rotary extractor with a “bonnet: pad is used to pull dirt from the carpet.
  • Cleans carpet with quick drying time.

Hot Water Extraction:

  • Deep restorative cleaning for light to moderate cleaning.
  • Truck-mount or portable extraction unit applies cleaning solution with hot water while vacuuming the carpet.
  • Helps promote longer carpet life.

Deluxe Precondition and Rinse:

  • Moderate to heavy soiling, pre-treat and rinse
  • Soil emulsifier sprayed on carpet, setting for 10 to 15 minutes.
  • Extraction unit removes soil and cleaning agent via a vacuuming carpet wand.
  • Restorative method of cleaning- excellent for water damaged carpets.

Showcase Premier Cleaning:

  • Moderate to heavy soil levels, the most thorough cleaning method.
  • Two step process
    • Shampooing the carpet
    • Rinse and extract entire carpet for deep cleaning
  • Most thorough cleaning method in the industry; cleans when other methods may not work.

For more information about carpet cleaning and care, contact SERVPRO of Midland/Gladwin Counties at 989-835-5015!

Messy shower?

9/30/2019 (Permalink)

We go to several jobs a year that are caused by people not maintaining their shower enclosure.  By allowing the caulk to shrink and crack it allows water to penetrate into the drywall behind it. Usually its such a small amount at a time you don't even notice it but once this happens mold is not far behind.  The drywall wont dry up on its own and the moisture will wick throughout the whole wall creating a huge problem.  

Tile showers have the same problem be sure to have any missing tiles replaced and any cracked grout repaired.  

Leaking toilet or sink supply lines should be repaired immediately also.  A small drip can cause a large amount of damage.  

So if you think you have any of these issues call us @(989)835-5015 and we can send one of our experienced technicians over to take a look.

7 Reasons to Choose SERVPRO

3/28/2019 (Permalink)

    1. SERVPRO franchise professionals strive to exceed customer expectations and can help lower claims loss expenses with professional and proper restoration.
    2. Pre-testing allows SERVPRO franchise Professionals the ability to carefully identify what can be restored to a pre loos condition verses replacement, which can reduce claims loss expenses.
    3. Contents Claim Inventory Service offers immediate total loss inventory itemized room by room for accurate reporting.
    4. Electronic job file documentation offers immediate quality information including detailed estimates and online access to all files and pending jobs.  
    5. The SERVPRO Franchise system is committed to top notch training of Franchise service technicians
    6. Required vendor qualification compliance and professionalism help insure quality insurance.
    7. SERVPRO Franchise professionals understand and serve both the Adjuster and their client.

Call SERVPRO of Midland / Gladwin Counties (989) 845-5015

24 hours a day 7 days a week we will answer the call to help

Carpet cleaning TIPS!

3/28/2019 (Permalink)

Don't Forget about your rugs.

Rugs deserve the same care as wall-to-wall carpet and, in some cases, require special attention.

  • Washing rugs— If your rug is small and the label says “machine washable,” shake the rug outside first and then put it in the washing machine at the recommended temperature. Use warm water (90 to 105 degrees) and a mild detergent. Tumble your rug dry at the lowest heat setting.
  • Beating larger rugs— If your larger rug is easy to pick up, shake it outside first; then put it over a clothesline and beat it. Next, take the rug inside and vacuum it. Many carpet cleaning professionals have rug cleaning expertise as well, but, if the label says dry clean only, your best bet may be to roll it up and take it to a dry cleaner. Save time and aggravation by calling first to see if the cleaner does rug cleaning — many do not.
  • Vacuuming area rugs— Area rugs with fringe require special technique. Use gentle suction and start from the center of the carpet, vacuuming toward the fringe and being careful not to catch the strands in the beater bar. Lift the carpet edge to vacuum beneath the fringe.
  • Caring for Oriental, Turkish or Persian rugs— Clean imported rugs according to your carpet manufacturer’s specifications or bring in a professional cleaning service. Be gentle with fringe. For heirloom-type rugs, you need professionals.

How Do Air Purifiers Remove Mold Spores?

3/26/2019 (Permalink)

A variety of air filtration systems can reduce the presence of mold spores in interior air. Though purification systems work in different ways, they each have features that are helpful for preventing moldgrowth at a residence.

Filter Type

Fungus spores range in size from as small as 3 microns to as large as 100 microns. High-Efficiency Particulate Air filters are the most effective, and have several requirements:

  • Remove 99.97 percent of airborne particles
  • Filter particles down to 0.3 microns
  • Labeled "True HEPA" and not "HEPA Type"

As most spores are larger than 2 microns, you may be able to save money by purchasing a HEPA Type filter. These filtration units will not eliminate smaller contaminants.

Room Size

When choosing a purification system, it is also important to factor in the square footage of the space in which you want to filter air. Here are a few guidelines for selecting an air filtration system:

  •  Small room purifiers filter air in spaces up to   about 300 square feet
  •  Medium-to-large room purifiers filter air in   spaces ranging from about 300 to 600   square  feet
  •  Large to extra-large room purifiers filter air   in  spaces up to or over 1,000 square feet

It may be necessary to purchase more than one purifier to use throughout a home. You may also periodically relocate a unit for more thorough filtration results.

Operation and Maintenance

Check to see whether the purifier you are considering contains additional systems. Some units feature antimicrobial treatments or methods for breaking down particles. You should also determine whether a filter can be cleaned and reused or will need to be replaced. 

All of these factors impact the ability of an air purifier to filter mold spores. The right air filtration system can improve air quality and limit mold growth. If mold is already a problem at a residence, contact us today!

Did You Know....

11/15/2018 (Permalink)

If you fail to plan you are planning to fail.

SERVPRO of Midland / Gladwin counties offers a free service to its commercial customers.  It is called the Emergency Ready Profile or ERP for short.  

Are you “Ready for whatever happens?”

The ERP serves as a quick reference of important building information like water and gas shutoffs, electrical panels or other areas that would need to be accessed quickly in an emergency.  It also contains information on any important people to be notified in the event of a problem. 

Best of all we can give you a hard copy of the information and also the convenience of an app to be accessed from your smartphone or computer.  

It can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. 

Call us at (989) 835-5015 Today for a No Cost Assessment 
of Your Facility!

Helping you to be “Ready for whatever happens,” 

Bleach is not the answer when it comes to killing mold

11/13/2018 (Permalink)

Mold left untreated can cause serious health risks.

So, you want to kill mold? Don’t use bleach!

Usually, when most homeowners notice mold, they get out the bottle of bleach thinking a few sprays will solve the problem.
It’s no wonder.
Some of the most popular blogs continue to perpetuate the myth that spraying bleach will take care of your mold problem.
Even information on The Center For Disease Control (CDC) website still suggests using bleach to kill mold.

The truth is, using chlorine bleach to kill mold is probably one of the worst things you can do.

As a matter of fact, the Occupational Safety and Health Administration (OSHA), stopped recommending the use of bleach for dealing with mold problems. And, the Environmental Protection Agency (EPA) updated their guide as well, removing the suggestion to use bleach to kill mold.

The problem is, it’s true that bleach can kill some mold in some places some of the time.  But, bleach only works to remove mold on hard, impermeable surfaces like bathtub and shower surrounds or tiles. However, on porous surfaces like drywall or hardwood floors, it won’t work to kill mold or keep it from coming back.


Because mold spreads its roots (called mycelia and hyphae) deep into porous surfaces.
Simply spraying a bleach solution on the surface won’t kill mold spores at their roots.

So, here are 9 Reasons Why you should NOT to Use Bleach to Kill Mold

  • 1. First, bleach encourages toxic mold growth on porous surfaces because it provides excess moisture.

    Bleach contains about 90% water. When you apply bleach to a surface, the chlorine quickly evaporates leaving behind a lot of water. Then, when the water soaks into porous surfaces like wood, it encourages mold growth. So, bleach can actually make your mold problem worse.

  • 2. Bleach only removes the color from mold.

    After you spray bleach, only the surface appears clean. But the problem is, the mold’s roots, or hyphae, continue to grow.

  • 3. The EPA and OSHA specifically advise against using bleach for mold remediation.

  • 4. Chlorine bleach is extremely harmful to surfaces.

    For example, when you use bleach is on wood, it starts to weaken it by breaking the fibers. When you spray bleach on metal, it starts to corrode it almost immediately. Thus, using bleach to kill mold creates problems with the structural integrity of a home.

  • 5. Bleach is extremely corrosive.

    When you spray bleach and it evaporates, it releases chlorine gas. It irritates and eventually causes damage to the skin, lungs, and eyes.

  • 6. The corrosive nature of bleach is even worse when it’s mixed.

    Bleach should never be mixed with acids, because it causes dangerous fumes.
    Remember: Mixing cleaning compounds containing ammonia with bleach and ammonia produces deadly gasses that can kill with just a few breaths.

  • 7. Bleach doesn’t work as a sanitizing agent when it’s mixed with organic material.

    To be a successful sanitizer, bleach has to be used on clean materials and surfaces. That’s why bleach products get used in the laundry after the wash cycle. Light and heat compromise the sanitizing properties of bleach. Despite the fact that the chlorine odor lingers for a while after you use it, bleach loses strength so quickly it doesn’t have a residual effect. That is, it doesn’t prevent future bacterial or fungal growth.

  • 8. Most bleach products are not registered with the EPA to be used as antimicrobial agents.

  • 9. And last, but not least, you don’t want to use bleach to kill mold because there are many antimicrobial alternatives readily available.

    These antimicrobial agents are registered with the EPA specifically for killing mold. Some are formulated to be friendly to the environment, your family and your pets. In addition, they are cost effective, easy to use, and, they have a true residual effect. That means they actually prevent bacteria and mold from regrowing.

Finding mold in your home or commercial property can be scary. Call SERVPRO of Midland /Gladwin Counties today to set up an inspection.