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Commercial Water Damage? We are Here to Help!

1/12/2021 (Permalink)

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

How long should I expect water removal to take?

Businesses expect a time-efficient restoration of their premises. Water leaks can lead to loss of revenue, especially for those leasing properties. SERVPRO offers a commercial service that allows property managers to communicate directly with our crew chiefs throughout the service. We can provide you with informed information regarding the length of time we expect a water restoration to take. Equally, our technicians can work around the needs of your business. A space with an isolated area of water damage can allow you to keep your business running while working on the affected area.

Commercial Water Damage Services:

  • Arriving on-site within four hours of notification of loss
  • Institute of inspection, cleaning, restoration, and certifications (IICRC) qualified technicians
  • Twenty-four-hour emergency call line

Is drying the structure important after water removal?

Our services typically cover both the pumping out of the liquid and the drying procedure. Residual moisture can be very harmful to a structure, leading to mold growth, odor, or discoloration. SERVPRO technicians monitor a damaged area repeatedly to ensure that our methods are efficient and achieving the expected outcomes. It is not uncommon for crew chiefs to return every twelve to twenty-four hours to assess our drying procedure's effectiveness. We can also put in place more aggressive drying equipment if necessary, after job monitoring. 

Water Removal Equipment:

  • Water pumps to remove standing water
  • Truck-mounted or portable extractors for residual moisture
  • Dehumidifiers and air-movers for the drying process

Water Damage Timeline:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Midland / Gladwin Counties has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Fireplace Safety

1/11/2021 (Permalink)

Now that we are in winter months, you may be using your fireplace to heat up your home. Residential fire safety is crucial, especially when you have open flames within in your home. It’s important to know that any type of fireplace, whether wood-burning, gas, or electric, creates potential danger to your home and loved ones.

Fireplace Safety Tips:

  • Open a window while the fire is it.
  • Be sure the damper or flue is open before lighting or starting a fire, and until embers have completely stopped burning, to draw smoke out of the house.
  • Check the damper by looking up into the chimney with a flashlight or mirror.
  • Use smaller pieces of dry and well-aged wood for home fire safety, avoiding wet or green wood, which cause more smoke and soot buildup in the chimney.
  • Have a professional check the chimney annually.
  • When cleaning a fireplace, remove ashes from previous fires, keeping levels of the to 1 inch or less for less smoke
  • Check for animal nests or other blockages that could prevent smoke from escaping.
  • Make sure the area around the fireplace is clear of anything that is potentially flammable.
  • Never leave a fire in the fireplace unattended and be sure it’s completely out before going to bed or leaving the house.
  • Home fireplace safety should include keeping a fire extinguisher on hand.

Fire and smoke damage is especially destructive. In many instances, your Saginaw property will also suffer from water damage from firefighting efforts. We specialize in both fire and water damage restoration; it’s the cornerstone of our business. SERVPRO of Midland / Gladwin Counties has specialized equipment, specific training, and certifications that allow us to restore your home to pre-fire condition "Like it never even happened."

Causes of Water Damage in Your Home

1/11/2021 (Permalink)

Being a homeowner, you know disasters can happen. Several circumstances can be cause for water damage in your home. From leaking pipes to defective appliances, it is crucial to recognize potential water damage causes. Below, are a few of the causes of water damage in your home.


Your dishwasher can cause water damage if not properly sealed, the latch is broken, or it was loaded with the wrong soap. Make sure any leaks are immediately addressed and your dishwasher is repaired or replaced ASAP.

Washing Machine

The same goes for your washing machine. Perform regular checks, inspecting beneath the unit as well as behind it. Make sure all fittings are securely connected, and there are no leaks underneath. If you have an older washing machine that gives you frequent issues, consider replacing it with a more efficient model.

Air Conditioner

Your A/C removes moisture from the air and that moisture can build up within the unit itself. If not properly drained, that water could be slowly leaking into your home potentially ruining the flooring and drywall and, in many cases, introducing mold, which is always an emergency water cleanup situation.

Leaking Pipes

If you notice water pooling in the kitchen or bathroom, you may be dealing with a loose-fitting pipe under sink. Don’t wait to call a plumber. One leak can be a sign of other leaks in the home, too.

Clogged Drains

Clogged drains aren’t just annoying—they also cause water damage (and mold growth) if left unchecked. A clogged toilet can cause water to back up into the shower, sinks, or bathroom floor. Sewer water is extremely dangerous because it contains raw sewage and bacteria, requiring help from water damage cleanup companies.


We are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. We are available 24/7 so that when a disaster strikes, we have your back.

Restoring Commercial Properties

12/18/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. In many cleaning and restoration situations, immediate action is needed. An immediate response helps to minimize the damage and the cleaning and restoration costs. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Midland / Gladwin Counties arrives quickly and starts the water extraction process almost immediately.

Water damage events in Michigan are often complicated with several issues that require a fast and knowledgeable response. Whether it is a small water cleanup or a large-scale event, our team works quickly to assess each unique situation and isolate the damaged area. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day, or night.

We understand that every hour spent cleaning up is an hour of lost revenue and productivity. Therefore, when an emergency in your business arises, give us a call, and we will respond immediately. So, when an emergency arises in your business, give us a call and we’ll be there fast with the help you need.

Celebrating the Holidays During a Pandemic

12/18/2020 (Permalink)

With COVID-19 still running rampant, this holiday season will be different from seasons prior. As the state of Michigan continues to have restrictions on going out to eat and hosting large gatherings, it makes it challenging for families and friends to participate in their holiday traditions. With that being said, the CDC has come up with ways to celebrate the holidays in a safer manner.

According to the CDC, celebrating virtually or only with the people in your home is the safest choice this season. If you do gather with people outside of your home, consider having gatherings and activities outdoors.

Here are more safer celebration tips brought to you by the CDC:

When Attending a Winter Holiday Celebration:

  • Wear a mask.
  • Have conversations with the host ahead of time to understand their expectations.
  • Bring your own food, drinks, and utensils.
  • Stay home if you feel sick or have been near someone who may have been exposed to COVID-19.
  • It is okay if you decide to stay at home and social distance from others.

Hosting a Winter Holiday Celebration:

  • Set expectations with guests before celebrating together.
  • Limit the number of guests.
  • Clean and disinfect high touched surfaces.
  • Consider a small outdoor celebration.
  • Have unused masks handy.
  • Have a separate space for guests to wash their hands or have hand sanitizer available.
  • Cancel your gathering if you or someone in your home lives with you is sick or has been exposed.
  • It is okay to postpone or cancel your gather, do what is best for you.

Food and Drink Considerations:

  • Bring your own food, drinks, and utensils.
  • Avoid going in and out of areas that food is being prepared.
  • Use single-use options such ass salad dressing and condiment packets.
  • Have a touchless garbage can if possible.

Consider Other Winter Holiday Activities:

  • Host a virtual celebration with friends and family.
    • Schedule a time to eat together.
    • Host a virtual “ugly” sweater contest.
    • There are many apps that allow you to play a game virtually such as Houseparty.
  • Decorating activities
    • Decorate cookies or gingerbread houses with friends and family virtually.
    • Make holiday cards and crafts that does not involve contact with others.

For more information on safer celebrations, visit the CDC’s Winter Holidays website.

Your friends at SERVPRO are wishing you a safe and happy holiday season!

House Fire Safety Tips

12/18/2020 (Permalink)

One of the biggest fears of a homeowner is a house fire. Losing all your memories and belongings is devastating and heartbreaking. Without taking following proper fire safety tips, homeowners put more of a potential risk of losing belonging and even loved ones. We have provided a few fire safety tips to help prepare and prevent for the unimaginable.

Fire Safety Tips to Follow:

Regularly Check Smoke Detectors: Smoke detectors are extremely important to fire safety and should be installed in every bedroom and on every floor of your home. Homeowners should also do a monthly routine check to ensure they are functioning and replace them every 10 years or as directed by the manufacturer.

Create a Fire Escape Plan: Creating an evacuation plan for a house fire is a great way to ensure everyone in your household will know exactly what to do and can act efficiently if a fire breaks out. Plan out exit routes, meeting places, and for any special provisions your family members may need.

Learn How to Operate a Fire Extinguisher: There are many types of fire extinguishers to choose from, so it is advised to get the type you think will be most suited to your needs. Make sure you and your family completely understand how to use it in case of an emergency.

Never Leave Flames Unattended: Because open flames are so common in households, many homeowners forget the extreme dangers they can create. Whether it is from a cooktop or lit candle, a flame can spread to other surfaces within seconds, causing a fire to break out. It is crucial to never leave one unattended for any length of time.

Establish a Closed-Door Policy: Nighttime is a popular time for house fires to break out, which is why even sleeping with safety in mind is highly advised. Closing bedroom doors at night can significantly decrease the amount of time a fire takes to spread, giving everyone in your household more reaction time once the flames are detected.

For more fire safety tips, visit the Red Cross’s website to learn more.

Prepare Your Home for Winter

12/18/2020 (Permalink)

As we quickly head into winter, it is time to prepare your home for the cold weather. As we know, Michigan winters are long and brutally cold, it is critical to prepare your home to take on the state’s longest season.

Read the tips below to protect your home against winter:

Plan for a home energy audit: This should be done by a professional and will help you discover any problems with your home before colder weather comes.

Add insulation: Adding insulation to the attic, floors, or walls can help conserve more heat in the winter, especially in older homes.

Seal around windows: You could be losing heat around your windows. By having them properly caulked, you could potentially but your heating bill.

Lower your water heater temperature: By keeping the maximum temperature of your water heater lower, it will consume less energy and save money.

Keep your home temperature at least 65 degree: You want to make sure your pipes do not freeze and expand, resulting pipes to freeze and break. It is advised to cover outside faucets with insulation kits or installing leak detection systems.

Clean you gutters often: Clear your roof, gutters, and downpours so they can properly drain. If not taken care of, ice build-up or water overflow during a storm can cause severe damage to your home.

If you happen to suffer from water damage this winter, we are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. We are available 24/7 so that when a disaster strikes, we have your back.

Causes of Commercial Water Damage

12/14/2020 (Permalink)

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. When a company suffers a water loss, and everyone is impacted. So here is a list of common water damage causes for commercial buildings.

  • Malfunctioning Sprinkler Systems: Fire sprinklers are great and can keep a building safe during a fire, if one accidentally goes off or breaks it can cause substantial water damage to the building, and assets in that building. It is recommended to get your sprinklers tested every few years. It is also beneficial to learn where the shut off is. If you or your building manager do not know where the shut off is, contact us about getting your building prepared with an Emergency Ready Profile.
  • Appliances: Just like in a home, most commercial buildings have appliances like hot water heaters, refrigerators, and toilets. All those things have the potential to cause a water loss. Have a plumber check fittings and pipes regularly.
  • Backed Up Sewer Lines: Sewer damages are extremely messy, and no one wants to deal with that. It is recommended to get your sewer lines jetted or cleaned every 18 months.

Not every disaster can be prevented, that is why we are here to help around the clock. We are water damage restoration specialists and are ready to restore your business back to pre-water damage condition. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Winter Weather Terminology

12/8/2020 (Permalink)

We are now entering Michigan’s longest season, winter. As we know, we have dealt with many brutal winters in the past, such as the polar vortex. With how 2020 is going, we never know what is going to be thrown at us next. With that being said, we should prepare and be ready to take on winter weather.

To start, let’s know some winter terminology brought to you by the National Weather Service. Winter Storm Products - We have all heard words like “warning”, “watch”, and “advisory”. We hear these things from our meteorologist, on the radio, and even from our peers. We all chat about the weather but what do these things actually mean? The National Weather Service has given us a list with some definitions:

Winter Storm WARNING: Snow, sleet, or ice are expected. Take Action!

Winter Storm WATCH: Snow, Sleet, or ice is possible. Be Prepared.

Winter Weather Advisory: Wintery weather is expected. Exercise Caution.

Freezing Rain: Rain that freezes when it hits the ground; creating a coating of ice on road, walkways, trees, and powerlines.

Sleet: Rain that turns into ice pellets before reaching the ground. Sleet also causes moisture on the road to freeze and become slippery.

For more information about winter storms, visit The National Weather Service.

The National Weather Service and the CDC are great resources to find how to prepare for many types of weather-related storms. When disaster does strike, please know are here to help around the clock. Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, you must immediate action is necessary to prevent additional damage to your property. We have the winter storm experience, expertise, and the resources to remediate damage caused by winter weather to help make it “Like it never even happened.”

Winter Water Damage

12/7/2020 (Permalink)

Michigan winters are known to be brutally cold and large amounts of snow is always expected. With below freezing temperatures. Snow, and ice, your home or business could be in jeopardy for water damage. It is crucial that you are aware of the hazards and can prepare, prevent or act quickly if faced with winter water damage.


A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your
property if not addressed quickly.


Ice dams can be a major problem during the winter season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and into the structure’s interior areas.


  • If you own a home which is unoccupied during a cold period, ensure you have ample heating fuel and that the indoor thermostat, in all areas of the home, is minimally kept at 55 degrees and ensure that you have a trusted person check the home periodically during your absence.
  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to “off .”
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.


  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice, and snow, can cause branches to fall, which could cause damage to the property and potentially cause
    personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. Our team has the winter storm experience, expertise, and the resources to remediate damage caused by winter weather. If disaster strikes your home or business during the winter months, know that SERVPRO has your back.