Recent Posts

Smoke and Soot is No Problem for SERVPRO®

1/11/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO® of Midland/Gladwin Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today at 989.835.5015

February CE Class for Insurance Pros!

1/6/2020 (Permalink)

On Thursday, February 6, 2020 SERVPRO® of Saginaw, Bay City and Midland will host a series of two Continuing Education (C.E.) Classes for insurance professionals and property managers at our Saginaw facility.

SERVPRO® of Saginaw Conference Room is located at 470 N. Adams St. Saginaw, MI 48604.

No cost for the class and lunch is provided. Please RSVP to Meghan at

We will offer the following classes:

Understanding The Restoration Industry: Property Fire

8:00 a.m. – 12:00 p.m. (4 Credit Hours)

This course has been designed to teach and explain the special procedures used by professionals in mitigating and restoring fire damage claims for the insured. The purpose of the course is to provide attendees with a better understanding of the work performed by the mitigation vendor at fire damage work sites.

Social Media, Ethics & Law

1:00 p.m. – 4:00 p.m. (3 Credit Hours)

This course provides information about social media sites, ethics basics and the law as it relates to the use of social media. Participants will enter into the discussion about using social media in the workplace by reviewing scenarios and talking over the situations in relation to ethics and law.

How to Maintain your Sump Pump

12/26/2019 (Permalink)

If your home has a wet basement, you’re not alone. The American Society of Home Inspectors estimates that more than 60 percent of homes have issues with water in the basement. A sump pump can be an effective option for preventing water damage. Installed in a pit in the basement, these units’ sense when the water from rain or snow melt is rising in the pit and approaching the floor level. The incoming water is then pumped outside before it can damage the home or its furnishings. Sump pumps are relatively low-maintenance devices, but you can help keep your unit operational by inspecting it regularly. Steps in a regular maintenance program can include:

  • Checking the discharge line to make sure it is not stopped up or frozen. If necessary, unclog the air vent hole in the line.
  • Checking the inlet screen to ensure that it’s not clogged with residue and debris. Do this three or four times per year.
  • Making sure the float component is unobstructed and can move smoothly.
  • Scanning the pit and removing any visible debris, mud, or stones.
  • Testing the pump by slowly pouring a bucket of water into the pit. The float should rise with the water level, triggering the unit to start pumping. If pumping doesn’t begin, check to see that the unit is plugged in. Your float switch or check valve might also be at fault.
  • Going outside to see that water is discharging and flowing where it’s supposed to go – well away from your home.

Once a year, disconnect the pump from the power source and remove the unit. Flush it thoroughly with water to remove impurities and debris. While you have the pump out, also clean debris from the sump pit.  Reinstall the pump and reconnect the power source.  Test the unit by pouring a bucket of water into the pit and making sure the pump starts. If your unit has backup battery power, replace the battery every two to three years, or as directed by the manufacturer. Always refer to your pump’s instruction manual for specific information about maintenance and operation. More information about sump pumps is available from the Sump and Sewage Pump Manufacturers Association.

If your sump pump does fail, call (989) 835-5015 and a crew from SERVPRO of Midland/Gladwin Counties. We will come out and dry your basement and all other areas that are wet.

Create an Impact

12/20/2019 (Permalink)

You only have one chance to make a great first impression with your customers. Using safe and biodegradable products, SERVPRO® of Midland/ Gladwin Counties can create a clean, fresh and long-lasting impression.

Ways to Impress Your Customers:

  • Clean dirty and stained ceilings.
  • Scrub lobby, furniture and draperies.
  • Establish maintenance plans for furnishings, carpets and draperies.
  • Clean HVAC and air duct systems.
  • Clean carpets and hard floors.

Improve the Air Quality of Your Business:

When addressing air quality, inspecting the ductwork is your SERVPRO® of Midland/Gladwin Counties' first order of business. Dirty ducts can work to circulate odors and contaminants like mold and irritating dust throughout the building.

Our Franchise Professionals use proven Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep removing years of dust and grime.

The SERVPRO® Difference:

  • Reduce potential for mold growth.
  • Remediate bacteria, fungi and mold.
  • Restore peak energy efficiency.
  • Eliminate offensive odors.
  • Free written inspections and estimates.

If your commercial property is in need of deep cleaning or air quality improvement, call SERVPRO® of Midland/Gladwin Counties at 989-835-5015.

Dishwasher Overflow in your Midland Home? We are here to help!

12/17/2019 (Permalink)

We depend on our dishwashers every day. They make our lives easier by cleaning dirty dish instead of doing it by hand. Like most appliances, dishwashers require water to work and function properly. This makes it very important for dishwashers to be setup properly to avoid a disaster.

If your appliance hose cracks or loosens, it can cause hundreds of gallons of water onto your floors. If this happens, call SERVPRO® of Midland/Gladwin Counties to extract all the water and make sure your property is dried thoroughly.

At SERVPRO® of Midland/Gladwin Counties Franchise Professionals are trained in the cleanup and care of your home following water damage. Call us at 989-835-5015, we are here to help 24/7!

Protecting Your Pets from Winter Weather

12/11/2019 (Permalink)

Michigan winters are known to be bitter cold, wet and long. As you prepare for these new few months, make sure you are thinking about your furry family members too. Just like humans, our furry family members need to be safe and prepared during the winter months.

SERVPRO® of Midland/Gladwin Counties know that your pets mean the world to you and we want to provide you with tips for the winter to keep them safe.

  • Limit outdoor time on bitter cold days. Under no circumstances should pets be left outdoors for long periods of time. Be aware of your pet’s tolerance for cold weather and adjust accordingly. Pets are susceptible to frostbite and hypothermia just like humans.
  • Never shave your pet down in the winter. A longer coat will provide extra warmth for your furry family member. It will also minimize the chances of clinging ice balls, salt crystals and de-icing chemicals that can dry the skin.
  • Wipe their Paws: When coming back inside from being out in the cold, always wipe your pet’s paws. Streets and sidewalks are usually treated with salt or de-icers that can irritate your pet’s paws. Salt and de-icers can also be toxic, which can be dangerous if your pet were to lick their paws.
  • Paw Check: Check your pets paws frequently for signs of cold weather damage and injury, like cracked paw pads or bleeding.
  • Avoid the Ice: Pets can slip and fall just like humans can. More importantly, our pets don’t know the dangers of breaking through ice on frozen water. Always keep your pet on a leash during the winter to be stay clear from danger.

Remember, if it’s too cold for you, it’s probably too cold for your pet too. Warm pets are happy pets.

Christmas Tree Fire Safety

12/10/2019 (Permalink)

Christmas trees are usually the focal point of a home during the holidays. A tree covered in cherished memories and family treasures are what makes the season bright. If not taken care of properly, all your memories and treasures can go up in flames. Christmas tree fires do exist and can be detrimental.

Christmas Tree Fires Facts:

  • An average of 160 home fires are started by a Christmas tree each year. Resulting in three deaths, 15 injuries and $20 million in property damage.
  • 44% of home Christmas tree fires are from electrical distribution or lighting equipment.
  • 42% of Christmas tree fires occur in December and 37% occur in January.

Stay rockin’ around the Christmas tree this season by following the safety precautions below:

Safety Tips:  

  • WATER! Water your tree every day and remove it from you home once the tree has dried out.
  • Do not overload electrical outlets.
  • Make sure string lights do not have loose connections.
  • Make sure your tree has a stable platform.
  • Use UL approved lights and cords
  • Make sure all lights are turned off before you leave or go to bed.
  • Do not use candles or lights to decorate a tree.
  • Use a single extension cord that can reach your home’s outlet without being tangled or too long.
  • Make sure your tree is three feet away from any heat source.
  • To decrease chances of a fire, purchase a freshly cut tree.
  • Do not block exits with your Christmas tree.

To learn more about how to prevent Christmas tree fires in your home, contact the fire restoration professionals of SERVPRO® of Midland/Gladwin Counties at 989-835-5015. Call us 24/7, even during holidays, and we provide emergency services.

Candle Safety for your Commercial Property

12/2/2019 (Permalink)

Candles are a unique decoration and used for their relaxing beauty and scents. There’s no denying that they provide a special beauty and tranquility when used. But their beauty can soon turn into a disaster. With their open flame releasing scents comes a potential fire.

Most candles are found in homes, but they are also frequently used in commercial buildings like restaurants, spas, churches and even offices. When you light a candle, it is important to keep safety procedures in mind.

Candle Facts:

  • 8,200 home fires are started by candles each year
  • Nearly one-third of home candle fires start in bedrooms due to people falling asleep.
    • Bedroom fires cause 30% of associated deaths and 50% of associated injuries
    • 23 home candle fires are report each day
    • The top 3 days for home candle fire are Christmas, New Year’s Eve and New Year’s Day.

As you can see, candle fires are often caused by people neglecting an open flame. 85% of candle fires can be prevented if the user acknowledges the proper safety precautions.

For candle usage in your commercial property, you must be aware of all the potential causes that come with lightening a candle. For the best safety practices to help avoid damage and loss from a candle fire, read the tips below:

  • Blow out candles whenever you leave the building or room.
  • Keep all candles in an open area.
  • Stay alert! Keep an eye out whenever a candle is lit in your facility.
  • Before burning candles, always trim the wick to a ¼ inch.
  • Use long-reach lighters or long matches.
  • Make sure staff keep hair and clothing away from flames.
  • Use sturdy candle holders that are heat/fire resistant.
  • Do not touch or move burning candles.
  • Do not use candles near oxygen tanks.
  • Keep objects at least 12 inches away from a lit candle.

Candles can help create a peaceful ambiance at your commercial property for clients and customers to enjoy. By following these safety tips, you can keep your business from burning.

If you experience damages from a candle fire, you can always count on us for cleaning and restoring your business. Call SERVPRO of Midland/Gladwin Counties at 989-835-5015.

Turkey Fryer Safety Tips

11/26/2019 (Permalink)

Thanksgiving is one of the best days of the year because you are surrounded by family, friends and great food! The turkey is the focal point of most Thanksgiving feasts and it is centered around other tasty dishes. Not only do you not want your turkey to be dry, you don’t want it to be the reason for a fire either.

Turkey fryers are starting to become a yearly tradition when it comes to cooking on Thanksgiving Day. More and more people are turning to frying turkeys to save space in their oven and it is much quicker than roasting. Turkey fryers has made cooking a turkey very easy but can be very dangerous if not used properly.

Safety Tips for Turkey Fryers:

  • Make sure the turkey is thawed and dry before cooking
  • Do not operate a fryer outdoors if it is raining or snowing
  • Place the fryer on a level surface
  • Follow the manufacturer’s instructions to avoid overfilling
  • Always leave 2 feet between the tank and the burner if using a propane-powered fryer
  • Wear heat-proof gloves and safety goggles
  • Have a fire extinguisher on hand
  • Keep outdoor fryers off decks, out of garages and a safe distance from trees
  • Use a smaller turkey, only weighing between 8 to 10 pounds
  • Do not leave fryers unattended
  • Do not wear clothes with long sleeves
  • Keep children and pets away from fryers

SERVPRO of Midland/Gladwin Counties hopes that everyone has a great and safe Thanksgiving! If you happen to need us, do not hesitate to call at 989-835-5015.

Get your Carpets Cleaned Before the Holidays

11/21/2019 (Permalink)

Are you expecting company over for holidays and are worried about your carpets? Don’t worry! Call SERVPRO of Midland/Gladwin Counties to clean your carpets. We will have your carpets cleaned and fresh before your company arrives.

Our Franchise Professionals will listen to your needs and use their experience to recommend the right care and cleaning solution for you and your budget.

SERVPRO of Midland/Gladwin Counties Franchise Professionals are trained and in the IICRC carpet cleaning techniques to help restore carpets by removing entrapped soils.

We use state of the art professional equipment to remove soils from deep within your carpet’s pile and backings.

Here are our carpet cleaning options:

Bonnet Cleaning:

  • Carpet is lightly sprayed with cleaning solution.
  • A rotary extractor with a “bonnet: pad is used to pull dirt from the carpet.
  • Cleans carpet with quick drying time.

Hot Water Extraction:

  • Deep restorative cleaning for light to moderate cleaning.
  • Truck-mount or portable extraction unit applies cleaning solution with hot water while vacuuming the carpet.
  • Helps promote longer carpet life.

Deluxe Precondition and Rinse:

  • Moderate to heavy soiling, pre-treat and rinse
  • Soil emulsifier sprayed on carpet, setting for 10 to 15 minutes.
  • Extraction unit removes soil and cleaning agent via a vacuuming carpet wand.
  • Restorative method of cleaning- excellent for water damaged carpets.

Showcase Premier Cleaning:

  • Moderate to heavy soil levels, the most thorough cleaning method.
  • Two step process
    • Shampooing the carpet
    • Rinse and extract entire carpet for deep cleaning
  • Most thorough cleaning method in the industry; cleans when other methods may not work.

For more information about carpet cleaning and care, contact SERVPRO of Midland/Gladwin Counties at 989-835-5015!